Policies

Policies and Terms of Service

Privacy:
We respect your privacy and do not share your personal information with anyone. All online credit card transactions are handled by our credit card processor. They meet all applicable regulations for information security, and we do not see or store credit card information.

Session Scheduling:
We strive to ensure you are able to book the timeslot you desire for your training, nutrition, and life coaching sessions, and will do our best to accommodate your schedule.

In the unlikely event that you are unable to keep our agreed upon schedule, please call 850-261-2433 at least 24 hours in advance to reschedule. If you reschedule at least 24 hours in advance of our agreed upon session, then the fee for the canceled session will be applied to our next session and due at that time (if not already paid in advance). If you do not reschedule at least 24 hours in advance, the fee for the canceled session is still due, but will not be applied to the rescheduled session.

Physician Release or Program Waiver:
Although we are highly trained, licensed and certified as applicable, we do not take the place of proper medical care, and your physician should be consulted before beginning any exercise, nutrition, or life coaching program, and kept aware of continuing participation in those programs. Therefore, we require that either a Physician’s Release form or a Program Waiver form be signed and returned to us before beginning one of our programs.

Refunds:
There will be no refunds at any time. While it is not my preference to have this policy, unfortunately it is a necessary, standard and customary practice in the wellness industry that needs to be enacted and enforced.
Thank you for your consideration!

Kathryn K. Samuels
Think N Grow Healthy – Total Wellness, Inc.
A New U-Total Wellness
P.O. Box 467, Porter, TX 77365
850-261-2433

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